Marbell Privacy Policy

Marbell ("we", "our", or "us") provides AI-powered analytics and indicators for trading and charting platforms such as TrendSpider. This Privacy Policy describes how we process personal data under the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).

1. Controller Information

Marbell is the controller responsible for personal data processed through our website and services. Privacy-related inquiries can be sent to [email protected].

If you are located in the European Union or Switzerland, our processing complies with the GDPR and FADP.

2. Purpose of Processing

We process personal data solely to:

• authenticate users and provide access to personal dashboards,
• maintain secure sessions and protect accounts,
• ensure the technical operation and integrity of our services.

3. Information We Collect

• Authentication data: When you sign in with a provider such as Google or TikTok, we receive the limited profile information required for login (for example, unique user ID, name, and profile image). We do not access private messages or sensitive categories of data.
• Technical data: We may collect minimal technical information (such as browser type, operating system, and anonymised IP addresses) necessary for security and service integrity. Data is stored within the EEA or Switzerland using appropriate safeguards.

4. Legal Basis for Processing

• Contractual necessity: providing access to your Marbell account.
• Legitimate interests: ensuring service security, preventing misuse, and maintaining reliable performance.
• Consent: used where required for optional cookies or integrations.

5. Data Sharing and International Transfers

• We do not sell, rent, or share personal data with third parties.
• Session and authentication data are stored securely and deleted after logout or expiration.
• If processing occurs outside the EEA or Switzerland, we rely on EU Standard Contractual Clauses or equivalent safeguards to protect your data.

6. Cookies

We use only strictly necessary cookies to maintain login sessions and remember preferences. No tracking, analytics, or advertising cookies are placed without your explicit consent.

7. Third-Party Authentication Providers

When you authenticate through TikTok, Google, or other providers, your use of those services is governed by their privacy policies. Marbell does not control data on those platforms beyond what is required for authentication.

8. Data Retention

We retain session data only as long as necessary to operate the service. You may request deletion of your Marbell account and related data at any time by contacting us. Requests are handled in line with GDPR and FADP timelines.

9. Your Rights (EU and Swiss Users)

You may exercise the following rights, subject to legal conditions:

• Access to the personal data we hold about you,
• Rectification of inaccurate or incomplete data,
• Erasure ("right to be forgotten"),
• Restriction or objection to specific processing activities,
• Data portability,
• Lodging a complaint with your supervisory authority (for example, the FDPIC in Switzerland or your local EU data protection authority).

10. Updates

We may amend this Privacy Policy periodically. The revision date at the top reflects the latest version. Significant changes will be announced on our website.

11. Contact

Questions, concerns, or requests regarding personal data can be addressed to [email protected].